Privacy Policy

Last Updated: January 2024

1. Introduction

Sing Tat Aircon Engineering Pte Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when making a purchase, booking a service, or contacting us.
• Payment Information: Credit card details, bank account information, or other payment-related data necessary for processing transactions.
• Service-Related Information: Property type, address, aircon brand/model, and other details necessary to provide our services.
• Technical Data: IP address, browser type, device information, and browsing behavior on our website.

3. How We Use Your Information

We use the information we collect to:

• Process orders and deliver products
• Schedule and provide air conditioning services
• Communicate with you about your orders, bookings, and enquiries
• Send promotional materials and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (e.g., payment processors, delivery partners)
• Government authorities when required by law
• Business partners with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data held by us
• Correct inaccurate personal data
• Withdraw consent for processing of personal data
• Request deletion of your personal data

7. Cookies

Our website uses cookies to enhance your browsing experience. You can configure your browser to reject cookies, but this may affect some features of our website.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Sing Tat Aircon Engineering Pte Ltd
Address: 1 Sunview Road, #07-09, Eco-Tech@Sunview, Singapore 627615
Email: singtataircond@hotmail.com
Phone: +65 6252 8198